What data do we collect?
We collect certain data from the user directly, such as information that they enter by themselves, data about their participation in the BTC online support platform. We also collect some data automatically, such as information about the user’s device and the parts of our services that the user interacts with or spends time using.
Data that the user provides us
We may collect different data from or about the user, depending on how you use the services. Below are some examples to help the user better understand the data we collect.
When creating an account and using the services, we ask you to enter the following information:
- Last Names
- Company where you work at
- Phone number
- Tax or billing data
- Name of the direct manager
- Name of the human resources manager
Data we collect through automated means.
When the user accesses the services (including browsing the courses), we collect some
data through automated means, including:
Technical data about the user’s equipment or device, such as IP address, device type, operating system type and version, unique device identifier, browser, browser language, domain, and other system data , and the types of platforms (“System data”).
An approximate geographic location, including information such as country, city, and geographic coordinates, calculated based on the IP address.
The data listed above is collected through the use of server log files and tracking technologies, as detailed in the “Cookies and data collection tools” section below. We store them and associate them with the user’s account.
How do we obtain the data about the user?
We will use tools, such as cookies, web beacons, analytics services, and advertising providers, to collect the data mentioned above. Some of these tools offer the ability to opt out of data collection.
We use third-party browser and mobile analytics services, such as Google Analytics, in the services. These services use Data Collection Tools to help us analyze how the Services are used, including information such as the third-party website you come from, how often you visit, events within the services, events usage and performance data, and where you downloaded the app. We use this data to improve services, to better understand how services work on different devices and to provide information that may be of interest to the user.
We use third-party advertising services, such as Linked In, Facebook and Google advertising services, as well as other advertising networks and servers, to offer advertising about our services on other websites and applications that the user uses. Ads may be based on our knowledge of the user, such as their usage data and system data and on the knowledge that these advertising service providers have about the user based on their tracking data. Ads can be based on your recent activity or activity over time, and on other sites and services, and can be tailored to your interests.
Depending on the types of advertising services we use, they may place cookies or other tracking technologies on your computer, phone, or other device to collect data about your use of our services, and they may access such tracking technologies to provide these personalized ads to the user. To help deliver tailored advertising, we may provide these service providers with a hidden and anonymous version of the user’s email address (in a human-unreadable format) and content that they publicly share on the services.
By using mobile applications, the user can also receive personalized ads in the applications. Apple iOS, Android OS and Microsoft Windows provide their own instructions on how to control personalized advertising in applications. For other devices and operating systems, the user must review their privacy settings or contact the platform operator.
What do we use user data for?
We use user data to do things like provide our services, communicate with the user, troubleshoot problems, protect from fraud and misuse, improve and update our services, analyze how people use our services, offer personalized advertising, and as required by law or necessary for security and integrity reasons.
We use the data we collect through the user’s use of the services to:
- Provide and manage the services, including displaying personalized content and facilitate communication with other users;
- Process requests and orders for courses, products, specific services, information or functions performed by the user; Communicate with the user about their account by:
- Respond to your questions and concerns
- Send you administrative messages and information, such as messages from instructors and assistant teachers, notifications of changes in our service and updates of our agreements
- Send you information and messages in the applications about your progress in the courses, advertising, new services, new features, newsletters and other available courses (which you can opt out at any time)
- Manage account preferences
- Facilitate the technical operation of the services, including troubleshooting, security of services and prevention of fraud and misuse
- Request user opinions
- Market and manage surveys and promotions managed and sponsored by BTC
- Obtain more information about the user by linking their data with additional data through from third-party data providers or by analyzing the data with the help of third-party data providers analysis services
- Identify unique users on different devices
- Tailor ads across devices
- Improve our services and develop new products, services and features
- Analyze trends and traffic, and track purchases and usage data
- Advertise services on third-party websites and applications
- As required or permitted by law;
- If, in our absolute discretion, we consider it necessary to guarantee the security or integrity of our users, employees, third parties, the public or our services.
With whom do we share user data?
BTConsortium does not share the data of its users.
We will use appropriate security measures depending on the type and confidentiality of the data that is stored. As with any system with an Internet connection, there is always a risk of unauthorized access, so it is important to protect the user’s password and for the user to contact us if they suspect that there has been unauthorized access to your account.
BTC takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal user data that we collect and store. However, unfortunately, no system can be totally secure, so we cannot guarantee that communications between the user and BTC, the services, or any information provided to us in relation to the data we collect through the services will be free of unauthorized access by third parties. The user’s password is an important part of our security system, and it is the user’s responsibility to protect it. Users should not share their password with third parties, and if they believe that their password or their account is in danger, they should change it immediately and contact the email firstname.lastname@example.org to report their concerns.
Means of exercising the user's rights as the owner of personal data
The user has some rights regarding the use of their data, including the possibility to opt out of promotional emails, cookies and the collection of their data by some analytics providers. The user can update or cancel their account from our services, and can also contact us to make requests for individual rights over their personal data.
We inform you that the right that the user has to know with what personal data they own, what we use them for and the conditions of use that we give them (Access), likewise, is their right to request the correction of their personal information in case of that is outdated, inaccurate or incomplete (Rectification), for which the user provides directly, you must log in to your account and update it at any time; that we delete it from our records or databases when it considers that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of the ARCO rights, you must send an email to email@example.com or go to the offices of the Business Transformation Consortium, Carretera Nacional 5002, La Rioja C.P. 64985 Monterrey Nuevo León México addressing with C. Mayra Victoria Porras Varela. The response may take up to 60 days. To protect the user, we may ask you to send the request through the email address associated with the user’s account, and we may need to verify your identity before carrying out the request. The user should take into account that we will retain some data if it is legally justified, for example, for the maintenance of mandatory records and to carry out transactions.
Updates and contact information
When we make any material changes to this policy, we will inform users by email, by means of a notice on the product, or through another mechanism required by law. Changes will take effect on the day they are posted. The user can contact us by email or by post, if they have any questions, concerns or conflict.
Last update 04 / July / 2019.
Business Transformation Consortium (BTC )’s mission is to help CEOs and their work teams develop the ability to transform and manage the company to obtain tangible results, through a methodology called Integral Enterprise Transformation (TEI). The service is made available to our clients through an online support platform, with exclusive instructional content through a membership.
Online Accompaniment Membership.
- Access to the LMS platform, Online Support (side by side), Online Office, 3 accesses (accounts) for the entire transformation team.
- Online Accompaniment Membership Plus.
- Access to the LMS platform, Online Support (side by side), Online Consultation, 3 accesses (accounts) for the entire transformation team, Maturity Model Evaluation, Access to CEO to CEO, Q workshop, Annual Retreat.
All memberships are annual, and the follow-up time begins once the payment of said membership has been credited.
You need an account for most of the activities that take place on our platform. Please keep your password safe, because you will be responsible for all activities associated with your account. If you suspect someone is using your account, let us know; To do this, please contact our Support Team. In order to use the online support platform, you must be of legal age to use the online services in your country.
You need an account for all activities that take place on our platform, including purchasing a membership. When setting up and maintaining your account, you must provide accurate and complete information at all times, including a valid email address. You take full responsibility for the account and everything that happens on it, including any damage or injury (suffered by us or anyone else) caused by someone using your account without your permission. This means that you must be careful with your password. You cannot transfer your account to someone else, or use someone else’s account without their permission. If you contact us to request access to an account, we will not grant it unless you can provide us with the credential information to log into that account. If a user passes away, their account will be closed.
If you share your credentials to log into the account with someone else, you will assume full responsibility for what happens with your account, and BTC will not intervene in conflicts that may occur between clients, colleagues or instructors who have shared their login credentials. login to account. If you discover that someone else may be using your account without your permission, or you suspect that some other security breach has occurred, you should contact the Support Team immediately and let us know. We may ask you for certain information to confirm that you really are the owner of the account.
Users and instructors must be at least 18 years old to create a BTC account and use the services. In accordance with our services, you may be required to confirm your identity before receiving authorization to access the online support platform.
When you purchase a membership we provide you with a license to view BTC content through the services of our online support platform, but for no other use. Do not attempt to transfer or resell the courses in any way. We grant you an annual access license, except when we must deactivate content for reasons of renewal or expiration.
As a user, when the online accompaniment platform is accessed, BTC will provide you with a license to view the course and services, BTC is the registered licensee. This license does not grant you any right to resell the content or course in any way; You also cannot share account information with a buyer or illegally download the course or content and then share it on torrent download sites.
Stated in legal language and in more detail, BTC offers (you as a user) a limited, non-transferable and non-exclusive license to access and view both courses and related content for which you have paid all applicable fees, exclusively for your personal, non-commercial and educational purposes, and only through the services, in accordance with these conditions and other conditions or restrictions associated with a specific content or course or a specific function of our services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, loan, modify, adapt, edit, create derivative works, sublicense, or otherwise transfer any course or content, unless you obtain our permission. explicit to do so in a written agreement signed by an authorized representative of BTC.
We provide an annual access license to our users when they purchase a membership. However, we reserve the right to revoke any license to access and use courses or content at any time if we decide or need to disable access to a course for legal or policy-related reasons. Annual access does not apply to additional features and services associated with a course.
When you make a payment, you agree to the use of a valid payment method. If you are not satisfied with the platform, BTC offers a period of 90 days for the refund or return of the amount.
We periodically run promotions and sales for our memberships, and some memberships are only available at discounted prices for a certain period of time. The price that is applied to a membership will be the price in force at the time the purchase of this is finalized (when going through the final checkout box).
When you have logged into your account, the currency displayed is a conversion from US dollar to Mexican peso, taking as a parameter the exchange rate of the day published by the Bank of Mexico plus the sum of the Value Added Tax (VAT). We do not allow users to view prices in other currencies.
If you are a user located in a country where sales and use taxes, taxes on the consumption of goods and services or IVA (Value Added Tax) apply to consumer sales, we assume responsibility to collect and remit said taxes to the corresponding tax authorities. In certain countries, the price shown includes these taxes.
You agree to pay the fees for the membership you purchase, and you authorize us to charge your debit or credit card for such fees. BTC works with third-party payment processing partners to offer you the most convenient payment methods in your country and to keep your payment information safe.
When you make a purchase, you agree that you must not use an invalid or unauthorized payment method. If an error occurs with your payment method, but you still gain access to the membership, you agree to pay us the applicable fees within thirty (30) days of receiving our notification. We reserve the right to disable access to any content, course, or membership for which we have not received proper payments.
Content and behavior rules
You can only use the BTC online escort platform for legal purposes. BTC assumes responsibility for all content that it publishes on the platform. You must respect the intellectual property rights of BTC. We may ban your account for serious or repeated offenses. You cannot access or use the services, or create an account for non-legal purposes. Your use of the services and your behavior on our platform must comply with local or national laws, or with the regulations in force in your country. Assumes all responsibility regarding knowledge and compliance with said laws and regulations in force.
If you are a user, the services allow you to ask questions of BTC instructors. For certain courses or content, the instructor invites you to submit content, such as “homework” or tests. Please do not post or submit content that is not yours. The instructor can communicate with users who have signed up for membership. You must comply with the law and respect the rights of others: you may not post courses, questions, answers, reviews or other content that violates local or national laws, or the regulations in force in your country.
You assume full responsibility for the content you publish, as well as the actions you take and their consequences, through the platform and services. Make sure you understand all copyright restrictions on BTC content.
We may cancel or suspend your permission to use our platform and our services, or ban your account at any time with or without prior notice, for the following reasons: if there is any violation of these conditions, if you do not pay the fees corresponding to your due time, at the request of legal authorities or government agencies, for extended periods of inactivity, for unexpected technical problems, or if we suspect that you are carrying out fraudulent or illegal activities. When such cancellation takes place, we can delete your account, and we can prevent you from accessing the platform and using our services. You agree that we do not assume any responsibility to you or any third party for the cancellation of your account, the deletion of your account or the blocking of your access to our platforms and services.
BTC's rights regarding the content it publishes
BTC keeps ownership of the content we post on our platform. We are authorized to share the content with anyone through any means of communication, including promoting the content through advertising on other websites.
The content is the intellectual and legal property of BTC.
By posting comments, questions and reviews, and when you send us ideas and suggestions about new features or enhancements, you authorize BTC to use and share this content with anyone else, as well as distribute and promote it on any platform or media, and modify it. or edit it in the way we consider it to fit. In legal language, by submitting or publishing content on or through the platforms, you grant us a worldwide, non-exclusive and royalty-free license (with the right to sublicense it) to use, copy, reproduce, process, adapt, modify, publish , transmit, show and distribute its content in any means of communication or through any distribution method (existing or subsequently developed). This includes the syndication, broadcasting, distribution or publication of the content on other media. You also accept all these uses of your content without receiving any type of financial compensation in return. Anyone can use BTC to access the content of the online accompaniment platform, we allow instructors and users to interact for teaching and learning.
When you interact directly with a user or instructor, you must be careful about the type of personal information that you share. We do not control what users and instructors do with the information they obtain from other users on the platform. For your own safety, you should not share your own personal information.
We are the owners of the BTC platform and services, including the website, existing or future services and applications, and items such as our logos, APIs, code, and content created by our employees. You cannot tamper with these items or use them without authorization.
All rights, titles and interests related to the BTC platform and services, including our website, our existing or future services and applications, as well as our APIs, our databases and the content that our employees or partners submit or provide through our services are and will remain the property of BTC and its licensors. Our platforms and services are protected by copyright, trademark and other laws of both the United Mexican States and other countries. Nothing gives you the right to use the BTC name or the trademark, logos, domain names and other distinctive features of the BTC brand. All comments or suggestions that you provide in relation to BTC or the services are completely voluntary, and we will have complete freedom to make use of such comments and suggestions in any way that we see fit and without incurring any obligation to you.
You cannot do any of the following when accessing or using the BTC platform and services:
- Access the non-public areas of the platform, the BTC computer systems or the technical distribution systems of the BTC service providers, nor manipulate or use them.
- Deactivate, interfere with or attempt to circumvent any of the functions of the security-related platforms, as well as explore, analyze and test the vulnerability of our systems.
- Copy, modify, create a derivative work, reverse engineer, disassemble, or otherwise attempt to discover any source code or content on the BTC platform or services.
- Access or search, or attempt to access or search (automatically or in any other way), our platform in any way other than through our currently available search functionalities provided through our website and our mobile apps or APIs (and only in accordance with the terms of those APIs). You cannot use data extraction methods (“scraping”), spiders, robots or any other automated means of any other type to access the services.
- Use the services in any way to send information with manipulated, misleading or false origin identification (such as sending email communications that falsely pretend to be from BTC); or interfere or interrupt (or attempt to interfere or interrupt) the access of any user, host or network, including, but not limited to, sending viruses, overloads, saturations, sending spam or bombarding emails to platforms or services , or interfere with or create an unnecessary burden in any other way on the services.
Other legal conditions
You agree that by registering and accessing and using our services, you confirm that you will establish a legally binding agreement with BTC. If you do not accept these conditions, do not register or access or use our services in any other way.
The user who purchases the membership and who accepts these conditions and uses our services on behalf of a company, organization, government or any other legal entity, will be considered the representative and guarantees that they have authorization to do so.
These conditions (including all agreements and policies linked to these conditions) constitute the entire agreement between you and us. If it is confirmed that any provision of these conditions is invalid or unenforceable by current law, then that provision will be replaced by a valid and applicable one that better fits the intent of the original provision, and the rest of the conditions will remain in effect. .
Even if in some cases we exercise our rights with delay or do not exercise them, this does not mean that we waive our rights included in these conditions, and we may decide to exercise them in the future. If we decide to waive some of our rights in a particular case, this does not mean that we waive all of our rights generally or in the future.
Our platform may not be available at some point, either due to planned maintenance tasks, or because there is a problem on the site. We may also detect security issues. These are just some examples. You agree that you will not take any legal action against us in the event that such problems occur and things do not go well. Stated in legal language and in more detail, the services and their content are provided “as is” and “as available”. We (and our affiliates, vendors, partners and agents) make no representations or warranties regarding the suitability, reliability, availability, punctuality, security, absence of errors or precision of the services or their content; We also expressly disclaim any warranties and conditions (express or implied), including warranties of merchantability, fit for a particular purpose, title, or non-infringement. We (and our affiliates, vendors, partners, and agents) make no guarantee that you will get specific results from the use of the services. You use the services (including any content) entirely at your own risk. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.
We can decide, at any time and for any reason, that some functions of the services are no longer available. Under no circumstances will BTC or its affiliates, suppliers, partners or agents be held liable for any damage that occurs due to such interruptions or unavailability of such features.
We do not assume any responsibility for the delay or failure in the performance of any of our services due to events beyond our reasonable control, such as acts of war, hostility or sabotage, natural disasters, interruptions in power supply and Internet or telecommunications, or government restrictions.
Limitation of liability
To the maximum extent permitted by law, we (and our group companies, suppliers, partners and agents) will not assume any liability for indirect, incidental, punitive or consequential damages (including loss of data, income, profits or business opportunities, or any personal injury or death) that may arise from contract, warranty, tort, product liability or otherwise, and even if we have been previously notified of the possibility of such damages occurring.
If you behave in a way that gives rise to legal problems for us, we can take legal action against you. You agree to indemnify, defend (if we so request) and hold harmless BTC, our group companies and their managers, directors, suppliers, partners and agents against claims, lawsuits, losses or expenses of third parties (including reasonable attorneys’ fees ) arising from:
- a) The content you post or send
- b) Your use of the services
- c) Your violation of these conditions, or
- d) Your infringement of any right of a third party.
Your indemnification obligations will remain in effect after the termination of these Conditions and your use of the services.
Governing law and jurisdiction
These Conditions are governed by the laws of the United Mexican States, nullifying any choice of law or conflict of law principles. In those cases where the “Dispute Resolution” section below does not apply, both you and we agree to the exclusive jurisdiction and venue of the federal and state courts.
Legal actions and notices
Neither party may initiate an action, regardless of its form, under this Agreement more than one (1) year after the date the right of action arises. Any notice or any other communication that must be carried out hereby will be made in writing and by certified mail with acknowledgment of receipt, or by email (we will use the email address associated with your account, and you will use the address firstname.lastname@example.org).
Relationship between us
Both you and we agree that there is no joint venture, partnership, employment, contractor, or agency relationship between us.
You may not assign or transfer these Terms (or the rights and licenses granted under them). For example, if you have registered an account as an employee of a company, your account cannot be transferred to another employee. We may assign these Terms (or the rights and licenses granted thereunder) without restriction. Nothing in these Conditions confers any right, benefit or recourse to any person or external entity. You agree that your account is non-transferable and that all rights related to your account or these Terms end when you die.
If there is a conflict, our Support Team will be happy to help you resolve it. If this measure does not work and you live in Mexico, your options are limited to going to the courts of first instance or filing a claim. You cannot file your claim in another court or participate in a non-individual class action against us.
Courts of first instance
Both you and we can file a claim in the courts of first instance in:
(a) Monterrey, Nuevo León, Mexico
(b) The country in which you live, or
(c) Any other location that we agree to between us, provided that such court meets the necessary requirements to present the claim.
If we are unable to resolve our dispute amicably, both you and BTC accept the resolution of any claim related to these conditions (or our other legal conditions) through a final and binding arbitration process, regardless of the type of claim or legal theory. . If one of us files a claim in a court that must be submitted to arbitration and the other party rejects it, the other party can request that a court force both parties to initiate such arbitration (binding arbitration). Either party can request that a court stop a judicial process while an arbitration process is in progress.
Any dispute related to a claim of less than $ 10,000 USD must be resolved exclusively through a non-binding arbitration process. The party that selects the arbitration must initiate the procedure by registering a demand for arbitration in the Arbitration Association of Mexico. The arbitration process will be governed by the commercial arbitration rules, the consumer process protocol (and the complementary procedures for the resolution of disputes in consumer matters of the Arbitration Association of the United Mexican States.
Both you and we agree that the following rules will apply to the proceedings: (a) the arbitration will be conducted by phone, online, or only through written submissions (at the option of the party seeking remedial action); (b) arbitration does not must include the personal appearance of the parties or witnesses (unless you and we agree otherwise); and (c) the award rendered by the arbitrator may be presented in any court with competent jurisdiction. Disputes related to a claim of more than 10,000 USD must be resolved by the rules of the Arbitration Association of the United Mexican States. The arbitration hearing must be held in person.
Participation in group actions is prohibited
Both you and we agree that we can only bring claims against each other individually. This means the following:
- a) Neither of us may bring a claim as a plaintiff or class member in a class action, consolidated action, or representative action
- b) An arbitrator cannot combine the claims of several people in a single case (or preside over any consolidated, class or representative action)
- c) The decision or award of an arbitrator in the case of one person can only have an impact on that user, not on other users, and cannot be used to make a decision regarding the conflicts of other users. If a court decides that this clause (“Participation in group actions is prohibited”) is not applicable or valid, this section “Dispute resolution” will be considered null and void, but the rest of the conditions will remain in effect.
Regardless of what is stipulated in the “Updating of these Conditions” section below, if BTC makes any changes in the “Dispute Resolution” section after the date on which you confirmed your acceptance of these conditions, you can reject this change; To do this, you must provide BTC with a written notice stating this rejection. You can send this notice by post or hand deliver it to the following address: Business Transformation Consortium, Carretera Nacional 5002 La Rioja CP. 64985 Monterrey Nuevo León Mexico; Or, you can send an email from the address associated with your account to: email@example.com. The shipment must be made within 30 days from the effective date of said change, which appears in the phrase “were last updated on” that appears above. In order to be effective, the notice must include your full name and clearly indicate your intention to reject such changes in the “Conflict Resolution” section.
By rejecting the changes, you agree that you will arbitrate any dispute between you and BTC in accordance with the provisions included in the “Dispute Resolution” section from the date you indicated your acceptance of these conditions.
Updating of these Conditions
From time to time, we may update these terms to clarify our practices or reflect new or different practices. BTC reserves the right, at its sole discretion, to modify or make changes to these conditions at any time. If we make a material change, we will notify you by one of the primary means: for example, by sending you an email notice to the address specified in your account or by posting the notice through our services. Unless otherwise stated, modifications will take effect on the day they are posted.
If you continue to use the services after the changes take effect, you will confirm that you accept the changes. The revised conditions will supersede all conditions listed above.
Thank you for being part of the Business Transformation Consortium. We evolve business transformation.